FAQ

Dalbagay Shipping operates in:

• Florida
• Massachusetts
• Port-au-Prince
• Port-de-Paix
• Gonaïves
• Bahamas
• Dominican Republic

Yes, you can. You may order from any online store and have it delivered directly to our warehouse:

Yes. We partnered with UPS, so customers from any U.S. state can ship with us.

How does it work?

1. Request a shipping label from us by providing:
   • Full Name
   • Address
   • Email
   • Phone Number
   • Number of Packages
2. We email you the shipping label.
3. Drop your package at any UPS location.

Air Freight: Approximately 1 week. Delays may occur due to customs, weather, or political instability.

Ocean Freight: Between 2 and 4 weeks depending on port conditions and destination.

Yes. Insurance is optional and recommended.

Cost: $8 per $100 of declared value.

Example:

If your package is valued at $300:

Insurance cost = 3 × $8 = $24

Insurance covers the declared value in case of loss or damage.

Download the Dalbagay App to:

• Track shipments in real time
• Receive updates
• Manage your account
• Stay informed about delivery status

We accept:

• Zelle
• E-Wallet
• EZ-Pay
• Unibank Deposit
• Cash
• MonCash

Monday – Saturday
9:00 AM – 5:00 PM